Trade Questions, Answered.
Find answers to common questions about our products and services
Yes. Warranty periods vary by product and manufacturer. Full warranty information is provided on each product page.
We aim to deliver all orders within 1 working day if you order before 1pm from the time of purchase. Please note that in some cases, deliveries may take longer. If you have not received your order within 3 working days, kindly contact us for assistance.
Yes, collection may be available for certain items. Please get in touch before placing your order to confirm if collection is possible.
Yes. We regularly deliver to restaurants, cafés, hotels, pubs, schools, hospitals, catering facilities, and other commercial premises.
Absolutely. We are happy to support commercial kitchen projects involving architects, contractors, designers, consultants, and procurement teams.