Shipping Policy

At Servari Kitchens, we are committed to providing prompt, reliable, and efficient delivery services to all our customers. The following outlines our shipping procedures and policies. If you have any specific delivery requirements or deadlines, please contact us, and we will make every effort to accommodate your needs.

Shipping Timeframe

All orders are usually dispatched within 24 hours of your order being placed, and you will receive an email once your order has been shipped.

Shipping Charges

We offer free standard shipping on all items to the United Kingdom. There is no minimum order value, and no standard shipping charge will be added at checkout.

Delivery Options

We partner with reputable courier services, including Royal Mail, Palletways, and DX, to ensure the secure and timely delivery of all UK orders. Standard delivery is typically within 1-2 working days, however, delivery times may be extended during peak periods or public holidays. Upon dispatch, you will receive an email confirmation containing tracking information to monitor your order.

Expedited Delivery

For urgent orders, please contact us prior to placing your order to discuss the availability of next-day or expedited shipping. We will make every reasonable effort to meet your delivery requirements.

Delayed or Missing Shipments

If your order has not been delivered within 3 working days, please contact us promptly so that we may investigate and resolve the issue.

Order Discrepancies

Should you receive an incorrect, damaged, or incomplete order, please contact our customer service team on 01233 541034. We request that all orders be inspected upon receipt, with any discrepancies reported within 30 days.

You can also email us at sales@servarikitchens.co.uk and get a response within 24 hours.

Delivery Terms & Condition

Certain postcodes or locations may incur additional delivery charges. If applicable, we will notify you in advance, and you may choose to cancel your order.

Items that are out of stock may be held and shipped together when available.

All delivery timeframes are estimates. While our courier partners endeavour to deliver within the stated timeframe, delays may occur, and we cannot accept liability for late deliveries.

Once an order has been dispatched, it is in the care of the courier, and we are not liable for any delays, missed timeframes, or service issues caused by third-party shipping companies.

We will always do our best to assist in tracking and resolving delivery issues, but we cannot offer compensation or accept liability for late deliveries.

Failed delivery attempts may result in additional redelivery charges.

All orders are sold on a delivery duty unpaid basis. International and offshore customers may be responsible for any applicable import duties, taxes, or customs fees. Customers should verify these details prior to placing an order.

You can Contact Us here if you need any help.